The Managed Services Coordinator will act as a line level employee responsible for assisting the Managed Services Analysts and Directors in the delivery of Managed Services Program deliverables and processes for VizExplorer customers. The successful candidate will have quick typing skills, an analytical mind, exceptional attention to detail and a desire to learn. We’re looking for a long-term employee who wants to grow within our business. With multiple paths of opportunity in our organization, there are numerous opportunities for growth for the right candidate.
The Senior Delivery Analyst is an advanced configuration analyst position. They are responsible for deployments and upgrades of VizExplorer software with a heavy influence on the progression of new technology and products.
The Support Analyst is responsible for providing 1st and 2nd level support to new and existing VizExplorer customers. The role primarily focuses on customers using live data and real-time applications who may be going through or have just completed an install or upgrade in addition to providing exceptional service to maintain legacy systems. This role will work closely with the Global Services team including, but not limited to, Technical Account Managers, Industry Specialists, System Engineers, Database Analysts and Configuration teams as well as other key stakeholders.
The Delivery Analyst is an advanced configuration analyst position. They are responsible for deployments and upgrades of VizExplorer software with a heavy influence on the progression of new technology and products.
The Database Specialist will provide value by integrating VizExplorer database back-ends into existing customer ecosystems and supporting VizExplorer products. You will deploy, maintain, support and improve VizExplorer database code and structures. You will work with external VizExplorer customers, as well as key internal stakeholders in Project Management, Account Management and Systems Engineering.
The Director, Managed Services - Slots is responsible for the structure and quality of the Managed Services and consulting programs across all product verticals. The Managed Services and consulting programs will focus on meeting customer objectives and establishing ROI for customers using our proprietary products. This role will also mentor Managed Services Analysts to continually drive value from our programs and software solutions.