Guest Service Automation
greetViz™ is part of VizExplorer’s operational intelligence software suite for casinos and the integrated resort. greetViz issues automated mobile alerts to staff members upon predetermined guest events, helping your team reply in real time by going to greet the guest, send a drink, or take other appropriate action.
- Engage your entire staff, not just hosts, in the delivery of guest service
- Ensure real-time responsiveness and engagement with guests across your property to drive return visits and guest loyalty
- Get smart insights on mobile by issuing short email queries to return guest data on-demand for a more authentic interaction