OI SUMMIT 2018

TRAINING

See what was offered at the two-day product training for VizExplorer users at OI Summit 2018.

Tue

Feb 27th
8am

REGISTRATION

9-10am

BREAKFAST

10-10:50am

floorViz 1 - Introduction and Basics

by Vince Catalano, Industry Specialist
Level 1 training will teach basic floorViz functionality, including key terminology, user interface navigation, an overview of core functionality, and an introduction to the Inspatial floormap and its usage. This session is designed for casual users who need a refresher or for users of other VizExplorer tools who have limited experience with floorViz.
11-11:50am

floorViz 2 - Best Practices

by Vince Catalano, Industry Specialist
Level 2 training will teach summarized versions of the floorViz Best Practices sessions that are introduced during customer on-boarding and other key topics, including Game Theme Exploration Dashboard, Trending Pivotals, Tree Maps and Advanced Mode. This session is designed for casual users who seek to advance their knowledge or regular users who need a refresher of their Best Practices sessions.
12-1:15pm

LUNCH

1:30-2:20pm

hostViz 3 - Super User Training

by Mick Ingersoll, Director, International Customer Success
Level 3 training will prepare users for the hostViz Super User Certification Exam. This session is designed for super users who regularly utilize advanced hostViz functionality and plan to obtain Super User Certification.
2:30-3:20pm

Cross Product Functionality: hostViz, floorViz and campaignViz

by Lana Kotur, Training Program Manager
Learn how to leverage VizExplorer's product interoperability to optimize your ROI. In this session, you will understand how slot floor changes can impact your VIP business and how the information flows from floorViz through to campaignViz and hostViz, allowing you to seamlessly take action based on the insights gleaned from this level of analysis.
3:30-4:20pm

floorViz 3 - Super User Training

by Jordan Whitten, Director, Industry Consulting
Level 3 training will prepare users for the floorViz Super User Certification Exam. This session is designed for super users who regularly utilize advanced floorViz functionality and plan to obtain Super User Certification.
4:30-6pm

HAPPY HOUR

Wed

Feb 28th
8am

REGISTRATION

9-10am

BREAKFAST

10-10:50am

Introduction to Niche Gaming

by Jordan Whitten, Director, Industry Consulting
Casinos face a myriad of challenges: competitive, budgetary, and market uncertainty. While fancy marketing campaigns can temporarily stave off the competition, and adding new types of games can modernize the operation to reap short term gains, VizExplorer's floorViz expert advises operators to develop a niche gaming strategy to enhance their gaming operations and drive new revenue in the long term. Join this session to see if niche gaming can drive incremental revenue at your property.
11-11:50am

The Art of Prospecting using hostVizOps

by Mick Ingersoll, Director, International Customer Success

Learn to balance proactive and reactive player development efforts with new methods for hosts to pursue prospects using the hostViz platform. This interactive session will address coding and segmentation practices to identify new opportunities to generate VIP revenue. Users will also learn to set up rules proven to help hosts combat attrition and develop today's players into tomorrow's most coveted VIP customers. Open to all hostViz users, but the session will likely be most valuable for current hostVizOps users.

12-1:15pm

LUNCH

1:30-2:20pm

Strategic Game Pricing and Marketing

by Jordan Whitten, Director, Industry Consulting
In this session, VizExplorer's floorViz expert will work through advanced game analysis related to pricing and optimization to show where changes should occur. The session will also cover how to price new games launching on the floor, and how to market these launches appropriately.'
2:30-3:20pm

Identifying High Frequency Malfunctioning Games with Revenue and Customer Impact

by Vince Catalano, Industry Specialist

Have you ever wondered the impact that malfunctions have on your slot performance or if they occur more frequently in some locations than others? We will determine hot spots for assets with frequent occurrences of tilts/service requests on inspatial and also evaluate performance and who the impacted players will are. This training session will provide a look into how we can leverage techViz data with floorViz for more operational intelligence.

3:30-4:20pm

OPEN Q&A

4:30-7pm

WELCOME PARTY

Tue

Feb 27th
8am

REGISTRATION

9-10am

BREAKFAST

10-10:50am

campaignViz 1 - Introduction and Basics

by Yadira Marquez, Customer Success Analyst
Level 1 training will teach basic campaignViz functionality, including key terminology, user interface navigation, an overview of core functionality, and an introduction to the most common documents and Super Graphics and their usage. This session is designed for casual users who need a refresher or for users of other VizExplorer tools who have limited experience with campaignViz.
11-11:50am

hostViz 2 - Best Practices

by Jeremy Jakubowicz, Engagement Specialist
Level 2 training will teach summarized versions of the hostViz Best Practice sessions that are introduced during customer on-boarding and other key topics, including Player ID and Ranking, Managing Relationships, Profitability and Team Development and Tracking. This session is designed for casual users who seek to advance their knowledge or regular users who need a refresher of their Best Practices sessions.
12-1:15pm

LUNCH

1:30-2:20pm

campaignViz 2 - Best Practices

by Matthew Schwartz, Industry Specialist
Level 2 training will teach summarized versions of the campaignViz Best Practices sessions that are introduced during customer on-boarding and other key topics, including Test and Control, Marketing Analytics and Redemption Dashboards, Promotional Analysis and Best Player Analysis. This session is designed for casual users who seek to advance their knowledge or regular users who need a refresher of their Best Practices sessions.
2:30-3:20pm

campaignViz 3 - Super User Training

by Pete Tsolis, Industry Specialist
Level 3 training will prepare users for the campaignViz Super User Certification Exam. This session is designed for super users who regularly utilize advanced campaignViz functionality and plan to obtain Super User Certification.
3:30-4:20pm

Marketing Deep Dive and Rules Engine

by Lynette O'Connell, Director, Customer Success

This session is advanced training on the campaignViz Rules Engine functionality. The topics covered will be an overview of the Rules Engine functionality, how to create complex functions and covert to matrix, how to edit existing matrix Rules Engines, how to add a new offer to the Offer Template and finally how to create a new Offer Template library using the Offer Attribution worksheet.

4:30-6pm

HAPPY HOUR

Wed

Feb 28th
8am

REGISTRATION

9-10am

BREAKFAST

10-10:50am

Executive Reporting with vizMosaic

by Yadira Marquez, Customer Success Analyst

In this session you will learn how to take Marketing Reporting Presentations and turn them into interactive VizMosaic Reports suitable for your executive team, and to build templates to share from the Executive Suite to the analyst.

11-11:50am

Bridging the Gap: Leveraging Marketing Insights for Slot Analytics

by Pete Tsolis, Industry Specialist & Vince Catalano, Vince Catalano, Industry Specialist

In this session, VizExplorer's floorViz and campaignViz Industry Specialists will show you how to use the Quartal Super Graphic to better understand slot players.

12-1:15pm

LUNCH

1:30-2:20pm

Test and Control: The Most Profitable Analytical Technique in Gaming

by Lynette O'Connell, Director, Customer Success

In this informative session you will learn about test and control and why it is such an important tool in your arsenal to ensure positive marketing ROI. Using real life case studies as examples, the session will guide you through how to best implement test and control at your property.

2:30-3:20pm

Using Tasks to Grow VIP Revenue

by Janie Hart, Industry Specialist
Hosted by VizExplorer's hostViz expert, this session will discuss opportunities for driving visitation and revenue by using Tasks within the Manager's hostViz application, including how to evaluate visits, identify ADT and ADA decliners, initiate quick VIP events and create corresponding Tasks for your Hosts.
3:30-4:20pm

OPEN Q&A

4:30-7pm

WELCOME PARTY