Give host managers the ability to create, track, and manage tasks, as well as assign and prioritize tasks to keep hosts focused on developing the best players.
Quickly review all tasks assigned for coded players and see the assigned host, including history, of a specific player
Access assigned tasks, player preferences, recent activity, notes and much more through our intuitive interface that users of all technology skill levels can easily leverage
Real-time player notifications
Automatically generate alerts to take action on events on your casino floor, including instantly notifying hosts when and where VIP players card in
Manage events and attendance
Unlock event and group management, giving hosts the ability to invite, confirm and check in guests, and allow managers to evaluate event performance
Guest hotel reservations in a snap
Give hosts the ability to automatically generate email room requests to hotel staff from within hostVizOps mobile
Speed comp exception requests and approvals
Let host automatically escalate a player comp request to the host manager from within hostVizOps mobile app
See players currently on the floor
Give hosts the ability to see where their current coded players are on the floor to increase host/player interactions while improving host efficiency
Intelligent player engagement
Use predetermined rules and automated workflows to monitor and manage player activity, and customize escalation processes to ensure the appropriate host responds to player actions in real-time
Sales automation for hosts
Automatically prioritize and create host call lists using smart workflows to speed task assignments, player development campaigns and event promotions
Promote host manager process and escalation
Give host managers the ability to quickly track and manage the entire player development process, from uncoded player identification, to host task assignment, to results
"With player data provided by hostViz, we’ve developed a real reinvestment strategy, and our hosts are no longer over- or undercomping guests. We’ve also gained a holistic view of the host team and each member’s strengths so we can make smart staffing decisions to achieve future goals."
Director of Player Development, VIP Services & Casino Analysis, Downstream Casino
"After an extensive search for a tool to improve our host service, it was clear that VizExplorer’s solutions would more than meet our expectations. We are excited that hostViz will let us easily track player gaming activity so hosts can focus on providing a better guest experience."
General Manager, 7 Cedars Casino
"Nurturing players is one of the most important marketing functions for any casino. hostViz combines all our player information to help hosts better plan and execute player development strategies. Hosts now have everything they need in one easy-to-use tool, allowing them to quickly identify players and deliver effective incentives in real time."
VP of Player Development, Affinity Gaming