Gaming Intelligence. Delivered.

VizExplorer offers casino operators the solutions and services to help make sure you’re getting the most out of your data.

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Get what you need to succeed — the VizExplorer software suite, services and gaming insights from a team of experienced consulting industry operators to address the operational, marketing and business challenges facing casino operators today.

What We Help You Do


Coordinate gaming operations, database marketing and player development efforts with the strategies and software needed to drive the best results.

Gaming Operations

• Slot Floor Optimization

• Efficient Slot Service

• Accurate Table Player Ratings & Offers

• Drive Table & Dealer Performance

Database Marketing

• Increase Profitable Campaigns

• Targeted Segmentation & Offers

• Align Player Reinvestment

Player Development

• Player Intelligence

•  Player Contact Programs

• Increased Host Performance

• Loyalty Program Optimization

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From new ideas on how to grow revenue, to an extra hand to help manage the daily grind, VizExplorer Managed Services gives you a dedicated partner with all the benefits of our award-winning software and the gaming experience that’s been in the trenches.


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The VizExplorer Software Suite

Slot Floor Optimization

floorViz

Slot Floor Optimization

floorViz™ maximizes slot floor profitability by optimizing game change decisions and delivering slot placement and performance analysis.

  • Automatic slot optimization tools and heat map performance tracking
  • Player loyalty development facilitation
  • Real-time slot floor management view
  • Optimized slot analysis and measurement
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Marketing Intelligence & Automation

campaignViz

Marketing Intelligence & Automation

campaignViz™ improves the performance of your marketing campaigns and drives incremental visits through smart customer segmentation, test and control analysis and much more.

  • Automated campaign creation and easy customer behavior segmentation
  • Test and control analysis to optimize marketing ROI
  • Access all vital information--campaigns, offers, players, segments
  • Real-time reporting for campaign performance tracking
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Slot Dispatch & Service Management

techViz

Slot Dispatch & Service Management

techViz™ helps boost slot attendant and technician performance with real-time dispatching, alerts and mobile task management. 

  • Real-time alerts and dispatching for machine generated events
  • Maximize machine uptime and reduce player wait time
  • Automatically prioritize and dispatch based on player tier or behavior
  • Monitor team location, schedule and performance goals
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Host Development & CRM

connectViz

Host Development & CRM

hostViz™ gives your hosts the intelligence and reporting they need to develop players, track performance and grow their customer bases.

  • Improves player interactions through centralized player intelligence
  • Quickly and easily manage host tasks and communications
  • Facilitates host manager processes and performance tracking
  • Engages all technology skill levels
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Guest Service Automation

greetViz

Guest Service Automation

greetViz™ is a lightweight tool that automatically issues mobile alerts to team members upon predetermined guest events, ensuring real-time responsiveness and a high level of customer satisfaction.

  • Real-time guest service
  • Smart service and guest engagement
  • Guest data on-demand
  • Efficient staff management
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“[We] see VizExplorer as a key solution in our continuing focus to enhance guest experiences at all of our properties around the country. The VizExplorer group of technologies allows us to remain competitive by providing the infrastructure needed to meet our guests’ desire for compelling and memorable entertainment experiences.”


Chris Gibase
Senior Vice President and Chief Marketing Officer, Boyd Gaming

“VizExplorer’s Operational Intelligence solutions consolidate our existing data in a fast and easy way enabling us to optimize key areas of our operations. We can’t wait to utilize the VizExplorer solutions to gain a deeper understanding of marketing campaign management and slot performance optimization.”


William Robertson
Director of Casino Operations, Chinook Winds Casino Resort

"VizExplorer's Operational Intelligence solutions will help us optimize key areas of our operations, including the gaming floor, marketing campaigns, and hotel occupancy. We are excited that VizExplorer will enable us to leverage our existing data and provide views of our customers across the entire property."


Scott Kramer
Chief Financial Officer, Coeur d'Alene Casino Resort Hotel

“After an extensive market comparison we determined that the VizExplorer product suite offers a brand standard analytical solution for marketing, slot floor optimization and reporting that will serve our needs well. Being in a highly competitive market, the VizExplorer products will really help us to better understand our players, their preferences and how to get the most out of our gaming floor.”


Joe Cavilla
General Manager, Ocean Downs Casino

"We’ve chosen to implement a wide range of the VizExplorer products to support all aspects of our operations; from marketing and loyalty campaigns to player development and gaming floor optimization."


John James
Chief Operating Officer, Morongo Casino Resort & Spa

“VizExplorer’s products allow us to dig deeper into our game and player data to better understand our patrons’ preferences and use that information to make smart decisions in all aspects of our gaming business.”


Harry Taylor
General Manager, Casino Pauma

“VizExplorer’s hostViz gives us a powerful, mobile tool to improve our hosts’ player development efforts without sending data to the cloud. That was paramount to us as we sought to purchase software solutions to increase profitability while protecting tribal sovereignty.”


John Fernandez
Director of Player Development, VIP Services and Casino Analysis, Downstream Casino