VizExplorer’s Customer Experience team works closely with you throughout the customer journey to ensure our solutions return value to your business. The CX team is dedicated to understanding your needs and deploying the resources to meet your objectives.
Gain A Partner, Maximize Profitability
VizExplorer’s Support Team is built on highly experienced team members with a deep understanding of the gaming space and technical proficiency. The Support Team works directly with end users to promptly troubleshoot technical issues and find a quick resolution.
Customer Success Team
VizExplorer’s Customer Success team is composed of industry specialists and customer success managers that have many years of gaming operations experience. The Customer Success Team will partner with customers to ensure proper adoption and value realization with the software. We work directly with all key stakeholders to provide as much support as needed to achieve goals and maximize ROI.
Professional Services Team
VizExplorer’s Professional Services Team is fully integrated with the Customer Success & Technical Support teams ensuring a seamless customer experience from Discovery to Delivery.
Our Track Record
No other Gaming solutions provider has the experience and track record of VizExplorer. Since 2012 we have been a trusted partner of the most successful casinos in the world.
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Demos are hosted by industry specialists with deep product expertise and can be held online or onsite.
latest news & Resources
VizExplorer Announces Strategic Investment from Dry Line Partners, LLC
February 23, 2023, Las Vegas, NV – VizExplorer is pleased to announce that it has closed a Purchase Agreement with Dry Line Partners, LLC (“DLP”) whereby DLP has acquired
Grand Traverse Resort & Casinos Choose VizExplorer’s Solutions
October 11, 2022, Las Vegas – VizExplorer, the leading provider of casino analytics, has partnered with northern Michigan’s Grand Traverse Resort & Casinos for player development and
Palms Casino Resort Chooses VizExplorer’s Player Development Solution
April 19, 2022, Las Vegas, NV – VizExplorer, the leading provider of operational intelligence solutions for casinos, today announced it has signed an agreement with
Reflections on a Remarkable Year
December 23, 2021 Las Vegas, NV – 2021 is almost over and it has been an extraordinary twelve months. We began the year still in
Recommendations to Reality: Capitalizing on Time
Automatic Success At the start of this case study series, we introduced you to a Pacific Northwest-based casino that was looking to streamline and automate
Recommendations to Reality: Diamonds in the Rough
This is the second case study in the Slot Recommendation Engine series from VizExplorer. The series follows the story of one casino’s journey to improve