WarHorse Gaming Selects VizExplorer as its Data and Analytics Partner

Industry Leading solutions for player development to be deployed at Nebraska casino

April 18, 2023 Las Vegas, NV – VizExplorer, the leading provider of operational intelligence solutions for casinos, today announced it has signed an agreement with WarHorse Gaming for VizExplorer’s comprehensive Player Development Solutions.

VizExplorer’s Player Development Solutions will provide WarHorse Gaming a full CRM solution purpose built for casinos and reporting/analytics to help manage the business and drive additional revenue.

“WarHorse is building valuable guest relationships by delivering exceptional service. We look forward to partnering with VizExplorer to bring powerful data and capabilities to our team’s fingertips,” said Pete Graziano, Vice President of Marketing.

“We are thrilled to be the data partner of WarHorse Gaming,” said David Patent, CEO at VizExplorer. “With the integration of our Player Development tools WarHorse will generate value immediately, build lasting relationships with their guests, and leverage deeper analytics for longer-term benefit.”

About VizExplorer

VizExplorer is the leading provider of business intelligence to the casino gaming industry. Viz helps power over $10B in annual casino revenue with the most comprehensive solution set in the industry. Viz offers Cloud or On-Prem installation, an intuitive UI, dynamic reporting, recommendations, and real-time updates. Check out our new platform, VizOnDemand, for our most flexible, economic, and easy-to-use tools. Viz backs all of our solutions with rapid installation and the best Support & Customer Success teams in gaming.

Please contact press@vizexplorer.com with any questions or inquiries.

About WarHorse Gaming, LLC.

WarHorse Gaming, LLC, is a division of Ho-Chunk, Inc., the award-winning economic development corporation of the Winnebago Tribe of Nebraska. WarHorse Gaming will manage and operate the expansion of casino gaming at the existing horse racing tracks in South Sioux City and in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA) in Omaha and Lincoln.

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“HostViz has been a great addition to our property. This tool allows Hosts to move beyond the traditional ‘great guest service’ and relationship-building initiatives, into a personalized guest service experience. Our individual Team Members feel more confident in their telesales attempts and are able to customize their approach for each individual guest. It also allows Hosts to conduct some of their own data mining and guides them along with their path of making sound strategic decisions, that maximize their individual ROI as well as the properties.”

“The VizExplorer team has proven their dedication to us from the start. Their knowledge of the industry, accessibility, and response time, ranging from guidance and training to technical support. They perform and follow through the same way we expect our Casino Hosts to do with VIPs.”

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“We get tremendous value from the use of VizExplorer software and their team has become true partners that understand our business and our needs. With VizExplorer we have made decisions that have driven increased revenue and improved our guests’ experiences!”